What We Will do for You

1. If your claim is denied, send your claim to us and we will first send a letter of medical necessity, geared to the individual patient, to the insurance company. Often this is all the insurance company needs.
   
   Please note, you will be charged $50 (USD) for letters of medical necessity as the record is abstracted by a physician's assistant and the letter is drafted on an individual basis. You will also be charged $75 (USD) for appeal packets due to copying costs and the length of time it takes our staff to assemble packet.

2. We will provide you, at your request, a statement and/or detailed account inquiry. An account inquiry is a detailed statement that outlines all charges and payment information. These items can be obtained from Chris Sanow at (408) 356-9500.